Refund Policy

We are committed to ensuring your satisfaction with your purchase. If you are not completely satisfied, here is our refund policy:

Eligibility for Refunds

• Refunds are available for products returned within 7 days of purchase.
• Products must be unused, in their original packaging, and in the same condition that you received them.

Non-Refundable Items

• Gift cards and digital products are non-refundable.
• Sale items are not eligible for refunds.

How to Request a Refund

To initiate a refund, please contact us at info@cocbilliards.com with your order number and reason for return. We will provide instructions on how to return your product.

Processing Refunds

Once we receive your return, we will inspect the item and notify you of the status of your refund. If approved, a credit will be applied to your original payment method within 7-10 business days.